TaxAct Account Recovery is a popular tax preparation software used by individuals and businesses to file taxes easily. But like with any online account, sometimes we forget passwords, get locked out, or face other issues accessing our accounts. TaxAct has a well-defined account recovery process to help users regain access to their accounts.
How to recover a TaxAct account?
If you’re having trouble accessing your TaxAct account, you can follow the steps below to recover your TaxAct account:
- Check login credentials: Enter the correct email address and password, and if you forget your account credentials, use the “forgot password” option below.
- Reset Password: Visit the TaxAct online webpage and click on the “Sign In” option. Select the forgot password option, enter the registered email address, and set a new password for your account.
- Verify Identity: If you’re having trouble resetting your password, or if you don’t have access to the email account tied to your TaxAct account, you may need to verify your identity.
- Answering security questions (if you set them up during account creation).
- Verifying your identity with support through email or phone.
- Contact TaxAct Support: If the password reset process doesn’t work or you’re still unable to access your account, you can contact TaxAct customer support for further assistance.
- Phone Support: Call TaxAct’s customer service at their toll-free number.
- Live Chat: Use the live chat feature on the TaxAct website for quick help.
- Submit a Support Ticket: Submit a request for assistance via the TaxAct Help Center.
Troubleshooting Steps
If you don’t get access to recover the TaxAct account, you need to process the simple troubleshooting steps that might help you to resolve the issues:
- You need to disable the CapsLock & Numbers Lock.
- Try to sign in to your TaxAct account on another web browser.
- Try to sign in to another device and use the login credentials.
- Delete the password saved earlier, check out the browser history option, and tick the ‘Form Data and Passwords’ checkbox. Tap on the ‘Delete’ option and look for the advanced settings.
- Review the auto-correct settings, password management settings, or security software settings.